Missing Library

Creation date: 11/28/2023 5:40 PM    Updated: 6/30/2025 11:23 AM   library missing library
If nanoCAD shows a missing library message, it can mean that the database is not installed correctly on the computer and it should be reinstalled completely. Here is an instruction:

I) Remove nanoCAD from your computer
1. Uninstall nanoCAD 25 x64 in the list of programs
2. Delete program folders (nanoCAD 25) from: 
- c:\Program Files\Nanosoft AS\
- c:\programdata\Nanosoft AS\
- c:\Users\<UserName>\AppData\Roaming\Nanosoft AS\
3. Clear registry: run REGEDIT in Windows, find the HKEY_CURRENT_USER\Software\Nanosoft AS section, and delete and nanoCAD x64 sections.

II) Remove PostgreSQL from your computer
1. Uninstall PostgreSQL 16 in the list of programs
2. Delete the 16 folder from c:\Program Files\PostgreSQL\
3. Download and install the pgadmin utility: https://www.postgresql.org/ftp/pgadmin/pgadmin4/v6.15/windows/
4. Run PgAdmin. Open the list of databases, password: password
5. Delete databases:
- ncad_25_0_int,
- nmcsi25,
- nspdsi25.

III) Restart computer, download nanoCAD 25 from our website: https://nanocad.com/products/nanocad-platform/download/
Unzip the installation file into an empty folder. Install PostgreSQL from PreReqs.
Then run setup.exe to install nanoCAD.