nanoCAD Support Portal - Knowledge base

Licensing 24

↑↓ How to identify users who have got a Network license.
Wednesday, May 21, 2025 license license server network license network licensing
↑↓ License limit is exhausted
Updated: Thursday, March 13, 2025 exhausted license license activation
↑↓ How to completely uninstall nanoCAD and delete the license file
Updated: Tuesday, February 11, 2025 delete license license server licensing guide uninstall uninstall nanocad
↑↓ How to find the Registration Wizard
Updated: Tuesday, February 11, 2025 license license activation licensing guide register nanocad registration registration guide registration wizard
↑↓ 3DScan network license
Updated: Wednesday, December 25, 2024 3dscan network license
↑↓ How to add ports to the network license
Updated: Wednesday, December 25, 2024 network license ports
↑↓ How to register nanoCAD with e-mail and Registration Wizard
Updated: Wednesday, December 25, 2024 activate license e-mail license register nanocad registration wizard
↑↓ I have followed the procedure for software register. But the program still asks to me to register
Updated: Wednesday, December 25, 2024 cannot register checklic register register nanocad
↑↓ Activate network license
Updated: Wednesday, December 25, 2024 activate license license network license
↑↓ Problem with network licensing
Updated: Wednesday, December 25, 2024 checklic license network licensing
↑↓ Network license. How it works
Updated: Wednesday, December 25, 2024 license license server network license
↑↓ Network license. Activate on PCs
Updated: Wednesday, December 25, 2024 license license server network license
↑↓ Network license problems: Lost connection to lmgrd, heartbeat timeout expired, exiting. EXITING DUE TO SIGNAL 28 Exit reason 5
Updated: Tuesday, March 19, 2024 exit reason 5 heartbeat timeout expired lost connection network license problems signal 28
↑↓ Network license. Reread license file
Updated: Wednesday, December 25, 2024 license license server network license reread license file
↑↓ License borrowing
Updated: Tuesday, February 25, 2025 borrowing license license borrowing license server network license returnlicense

Technical 14

↑↓ Installation: DataExchangeMgr.dll failed to register
Thursday, March 13, 2025 installation issue
↑↓ How to create custom Scales
Updated: Friday, February 14, 2025 custom scale scale scale list edit
↑↓ nanoCAD can't open/can't display correctly specific files
Updated: Wednesday, December 25, 2024 can't display can't open error fatal error file
↑↓ nanoCAD crashes / sends Fatal error message
Updated: Wednesday, December 25, 2024 crashe error fatal error
↑↓ Set architectural units (inches and feets)
Updated: Wednesday, December 25, 2024 architectural units feets inches
↑↓ nanoCAD User Manual
Updated: Friday, February 14, 2025 help user guide user manual
↑↓ Add extra fonts
Updated: Friday, March 7, 2025 extra fonts fonts shx ttf
↑↓ Monochrome plot doesn't work
Updated: Wednesday, December 25, 2024 monochrome monochrome plot plot
↑↓ How to save/export the drawing to PDF
Updated: Friday, February 14, 2025 export pdf save to pdf
↑↓ nanoCAD very slow performance
Updated: Friday, February 14, 2025 performance slow slow performance
↑↓ Graphic problem. Unable to view the drawings correctly
Updated: Wednesday, December 25, 2024 display graphic graphic problem graphic system
↑↓ Files become read-only after saving
Updated: Wednesday, December 25, 2024 after saving read-only save
↑↓ How to import cuix file to nanoCAD
Updated: Wednesday, December 25, 2024 cuix cuix2cfg import import cuix
↑↓ nanoCAD Object Model for VBA
Updated: Wednesday, December 25, 2024 object model vba

Technical. 3DScan 6

↑↓ How to steadily register scans using manual registration by point pairs?
Tuesday, October 1, 2024
↑↓ How to enable tentative snap when drawing objects from a point cloud?
Updated: Wednesday, December 25, 2024
↑↓ Why is the result not visible after Classifying Cloud Points?
Tuesday, October 1, 2024
↑↓ Clipping a point cloud by sphere. Where did the cloud disappear?
Updated: Tuesday, October 8, 2024
↑↓ Why does a point cloud change in size after import?
Updated: Tuesday, October 8, 2024
↑↓ Why does it take so long to load point clouds from *.RCP, *.RCS files?
Updated: Tuesday, October 8, 2024

Installation 16

↑↓ nanoCAD for Linux
Thursday, February 20, 2025 linux nanocad for linux
↑↓ Can't find nanoCAD Platform. 3DScan
Updated: Wednesday, December 25, 2024 3dscan
↑↓ 3DScan is not starting
Updated: Wednesday, December 25, 2024 3d scan installation error 3dscan installation error
↑↓ 3DScan does not accept serial number
Updated: Wednesday, December 25, 2024 3d scan serial number 3dscan serial number
↑↓ 3DScan installation error
Updated: Wednesday, December 25, 2024 3d scan installation error
↑↓ 3DScan installation
Updated: Wednesday, December 25, 2024 3dscan 3dscan installation installation
↑↓ Install nanoCAD on PC without being online
Updated: Wednesday, December 25, 2024 install installation internet internet connection no internet online
↑↓ 7 ZIP (7z) error in installation
Updated: Wednesday, December 25, 2024 7 zip 7z 7zip error installation
↑↓ Some components are missed or corrupted message
Updated: Wednesday, December 25, 2024 components missed corrupted message load
↑↓ Silent setup parameters
Updated: Wednesday, January 15, 2025 silent setup
↑↓ nanoCAD for MAC OS
Updated: Thursday, February 20, 2025 mac nanocad for mac
↑↓ Other languages, translate, localization
Updated: Friday, March 7, 2025 change language language languages localization multilingual translate
↑↓ Installation Guide
Updated: Wednesday, December 25, 2024 guide installation installation guide registration registration guide
↑↓ How to delete nanoCAD from computer
Updated: Wednesday, December 25, 2024 delete how to delete uninstall uninstall nanocad
↑↓ Error in installaiton: Module ModuleName.dll failed to register
Updated: Wednesday, December 25, 2024 error in installaiton failed to register modulename.dll failed

Commercial, subscriptions 8

↑↓ Buy permanent license
Updated: Wednesday, December 25, 2024 license permanent license subscription
↑↓ Subscriptions types
Updated: Wednesday, December 25, 2024 subscription subscriptions types
↑↓ Renew subscription
Updated: Wednesday, December 25, 2024 renew subscription
↑↓ Cannot pay order
Updated: Tuesday, March 19, 2024 order pay pay order payment
↑↓ How to get a quote/invoice before payment
Updated: Wednesday, December 25, 2024 invoice payment quote
↑↓ Add module to current subscription
Updated: Wednesday, December 25, 2024 add module current subscription module subscription
↑↓ Add workplaces to current subscrition
Updated: Wednesday, December 25, 2024 add workplace add workplaces current subscrition subscrition
↑↓ nanoCAD Free
Updated: Wednesday, December 25, 2024 nanocad 5 nanocad free

nanocad.com website 5

↑↓ Useful links to learn more about nanoCAD
Updated: Thursday, March 13, 2025 3dscan article installation learning license license activation platform solution tutorial tutorial video
↑↓ Download problem
Updated: Wednesday, December 25, 2024 download
↑↓ Forgot password
Updated: Wednesday, December 25, 2024 forgot password password restore restore password
↑↓ I haven't still received the product serial number
Updated: Wednesday, December 25, 2024 serial number
↑↓ How to delete account
Updated: Wednesday, December 25, 2024 account delete delete account website

Knowledge base

General Issues 3

Knowledge Base

Licensing 24

Technical 14

Technical. 3DScan 6

Installation 16

Commercial, subscriptions 8

nanocad.com website 5