Knowledge base
New ticketKnowledge Base
Licensing
27
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License limit is exhausted
Updated: Thursday, March 13, 2025 license license activation exhausted
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How to completely uninstall nanoCAD and delete the license file
Updated: Tuesday, February 11, 2025 license license server licensing guide delete uninstall nanocad uninstall
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How to find the Registration Wizard
Updated: Tuesday, February 11, 2025 register nanocad registration wizard license license activation registration guide licensing guide registration
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3DScan network license
Updated: Wednesday, December 25, 2024 3dscan network license
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How to add ports to the network license
Updated: Wednesday, December 25, 2024 network license ports
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How to register nanoCAD with e-mail and Registration Wizard
Updated: Wednesday, December 25, 2024 register nanocad e-mail registration wizard license activate license
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How to obtain license for nanoCAD
Updated: Friday, February 14, 2025 registration wizard license obtain license
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I have followed the procedure for software register. But the program still asks to me to register
Updated: Wednesday, December 25, 2024 register nanocad register checklic cannot register
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Activate license file received by e-mail
Updated: Wednesday, December 25, 2024 e-mail license activate license
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Renew license
Updated: Tuesday, March 19, 2024 license renew extend license
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How to get license without internet connection
Updated: Wednesday, December 25, 2024 registration wizard license internet connection internet
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Activate network license
Updated: Wednesday, December 25, 2024 license activate license network license
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Problem with network licensing
Updated: Wednesday, December 25, 2024 license checklic network licensing
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Network license. How it works
Updated: Wednesday, December 25, 2024 license network license license server
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Network license. Activate on PCs
Updated: Wednesday, December 25, 2024 license network license license server
Technical
14
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Installation: DataExchangeMgr.dll failed to register
Thursday, March 13, 2025 installation issue
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How to create custom Scales
Updated: Friday, February 14, 2025 scale custom scale scale list edit
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nanoCAD can't open/can't display correctly specific files
Updated: Wednesday, December 25, 2024 error can't open can't display fatal error file
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nanoCAD crashes / sends Fatal error message
Updated: Wednesday, December 25, 2024 error fatal error crashe
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Set architectural units (inches and feets)
Updated: Wednesday, December 25, 2024 architectural units inches feets
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nanoCAD User Manual
Updated: Friday, February 14, 2025 user manual user guide help
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Add extra fonts
Updated: Friday, March 7, 2025 fonts extra fonts shx ttf
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Monochrome plot doesn't work
Updated: Wednesday, December 25, 2024 monochrome plot plot monochrome
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How to save/export the drawing to PDF
Updated: Friday, February 14, 2025 save export to pdf pdf
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nanoCAD very slow performance
Updated: Friday, February 14, 2025 slow performance slow performance
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Graphic problem. Unable to view the drawings correctly
Updated: Wednesday, December 25, 2024 graphic problem graphic display graphic system
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Files become read-only after saving
Updated: Wednesday, December 25, 2024 save read-only after saving
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How to import cuix file to nanoCAD
Updated: Wednesday, December 25, 2024 import cuix import cuix cuix2cfg
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nanoCAD Object Model for VBA
Updated: Wednesday, December 25, 2024 vba object model
Technical. 3DScan
6
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How to steadily register scans using manual registration by point pairs?
Tuesday, October 1, 2024
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How to enable tentative snap when drawing objects from a point cloud?
Updated: Wednesday, December 25, 2024
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Why is the result not visible after Classifying Cloud Points?
Tuesday, October 1, 2024
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Clipping a point cloud by sphere. Where did the cloud disappear?
Updated: Tuesday, October 8, 2024
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Why does a point cloud change in size after import?
Updated: Tuesday, October 8, 2024
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Why does it take so long to load point clouds from *.RCP, *.RCS files?
Updated: Tuesday, October 8, 2024
Installation
16
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nanoCAD for Linux
Thursday, February 20, 2025 nanocad for linux linux
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Can't find nanoCAD Platform. 3DScan
Updated: Wednesday, December 25, 2024 3dscan
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3DScan is not starting
Updated: Wednesday, December 25, 2024 3d scan installation error 3dscan installation error
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3DScan does not accept serial number
Updated: Wednesday, December 25, 2024 3d scan serial number 3dscan serial number
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3DScan installation error
Updated: Wednesday, December 25, 2024 3d scan installation error
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3DScan installation
Updated: Wednesday, December 25, 2024 installation 3dscan installation 3dscan
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Install nanoCAD on PC without being online
Updated: Wednesday, December 25, 2024 internet connection internet install online no internet installation
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7 ZIP (7z) error in installation
Updated: Wednesday, December 25, 2024 error installation 7z 7 zip 7zip
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Some components are missed or corrupted message
Updated: Wednesday, December 25, 2024 components missed corrupted message load
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Silent setup parameters
Updated: Wednesday, January 15, 2025 silent setup
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nanoCAD for MAC OS
Updated: Thursday, February 20, 2025 nanocad for mac mac
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Other languages, translate, localization
Updated: Friday, March 7, 2025 multilingual localization language translate languages change language
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Installation Guide
Updated: Wednesday, December 25, 2024 registration guide guide installation installation guide registration
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How to delete nanoCAD from computer
Updated: Wednesday, December 25, 2024 delete how to delete uninstall nanocad uninstall
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Error in installaiton: Module ModuleName.dll failed to register
Updated: Wednesday, December 25, 2024 error in installaiton modulename.dll failed failed to register
Commercial, subscriptions
8
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Buy permanent license
Updated: Wednesday, December 25, 2024 license subscription permanent license
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Subscriptions types
Updated: Wednesday, December 25, 2024 subscription subscriptions types
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Renew subscription
Updated: Wednesday, December 25, 2024 renew subscription
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Cannot pay order
Updated: Tuesday, March 19, 2024 pay order pay order payment
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How to get a quote/invoice before payment
Updated: Wednesday, December 25, 2024 payment quote invoice
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Add module to current subscription
Updated: Wednesday, December 25, 2024 subscription add module current subscription module
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Add workplaces to current subscrition
Updated: Wednesday, December 25, 2024 add workplaces add workplace current subscrition subscrition
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nanoCAD Free
Updated: Wednesday, December 25, 2024 nanocad free nanocad 5
nanocad.com website
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Useful links to learn more about nanoCAD
Updated: Thursday, March 13, 2025 license license activation installation 3dscan learning tutorial article tutorial video platform solution
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Download problem
Updated: Wednesday, December 25, 2024 download
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How to get a license/serial number on the website nanocad.com
Updated: Thursday, March 13, 2025 license get a license get serial website get license
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Forgot password
Updated: Wednesday, December 25, 2024 forgot password password restore password restore
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I haven't still received the product serial number
Updated: Wednesday, December 25, 2024 serial number
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How to delete account
Updated: Wednesday, December 25, 2024 website delete account account delete